We're sorry that the website isn't working perfectly for you. There are always a few kinks to work out with a new system. Thanks for taking the time to help us out.

Please give us as much information as you can:

Problem Details

Known Bugs

General Information
This site requires that you have Javascript and Cookies enabled. Some people are concerned with privacy and turn these features off. It is possible for browser extensions and security software to disable these features and cause problems with this site. Note that Javascript is required to use this site, but Java is not.

Javascript is used on this site for various kinds of automation such as enabling the drop-down menus in the navigation bar across the top of all pages. If the drop-down menus do not work, Javascript is probably turned off.

Cookies are used to track you when you are logged into the site or when you add products to your cart. If you have cookies disabled, products cannot be added to your cart and you will be unable to log in.

Older Browsers
Our website uses many advanced features of newer web browsers. If you are using an older web browser you may experience problems. Over time, older browser versions will no longer be supported by their developers and are more likely to be vulnerable due to unpatched security holes. We strongly encourage that you upgrade to a newer version. Because so few people still use older browsers, such as Internet Explorer 6 or Netscape, we do not anticipate adding support for them to our website. If you are not sure if your browser will work, please fill out the bug report above and ask and we'd be happy to let you know.